Opportunity Development Specialist

2 days ago

Alwar, Rajasthan, India beBeeEngagement Full time ₹ 8,00,000 - ₹ 10,00,000
Role Summary

We are seeking a skilled Engagement Manager to support senior account leadership in growing learning service sales to clients worldwide. The successful candidate will manage client accounts, interact with stakeholders, find and convert opportunities, and report commercial results.

Key Responsibilities:
  • Support key client accounts across regions with Engagement Directors.
  • Engage with client stakeholders to discover unmet needs or potential service gaps.
  • Create sales materials and tailored client presentations to support upsell or renewal opportunities.
  • Lead and coordinate documents for RFI and RFP responses.
  • Prepare and present QBRs and other related governance activities.
  • Help track win/loss data and sales KPIs to support continuous improvement.
  • Conduct research on client organization changes that signal opportunities.
  • Collaborate with service line leaders to align internal solutions to unmet client needs.
  • Respond to routine client queries and escalate issues when necessary.
  • Contribute to preparation of business reviews, presentations, and reports.
  • Track account metrics including SLA performance, client satisfaction, and operational KPIs.
Required Skills:
  • Relationship development with client stakeholders and key figures within the organization.
  • Presentation and pitching skills to create a strong impression on capabilities.
  • Clear and professional communication in both verbal and written formats.
  • Strong organizational and time-management abilities.
  • Analytical mindset with comfort working with data and reporting tools.
  • Commercial decision making on mutually beneficial outcomes.
  • Proficient in Microsoft Office, especially PowerPoint and Excel; familiarity with CRM tools is a plus.
  • Team-oriented with a service delivery mindset.
  • Detail-oriented with a proactive approach to managing client needs.
  • Ability to work under direction but also take initiative on smaller tasks and projects.
  • High level of professionalism in external-facing communications.
  • Adaptable and comfortable working in a fast-paced, global environment.
Desired Qualifications:
  • Basic understanding of learning & development concepts and corporate training models.
  • Familiarity with managed learning services and learning platforms like LMS or LXP is an advantage.
  • Understanding of account management processes in a services environment.
  • Awareness of client service and stakeholder communication best practices.
  • Some exposure to project management or customer success tools is preferred.
  • 4–8 years in account coordination, client services, project management, or operations roles.
  • Experience working in or with professional services, learning, or talent development sectors.
  • Demonstrated ability to support client relationships and manage operational details.
  • Exposure to multi-stakeholder environments and experience handling multiple priorities.
  • Experience supporting reporting, governance, or performance tracking processes.

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