Hotel Front Office Professional

1 week ago


Panjim, Goa, India Accor Full time

Job Summary

As a Front Office Professional at Accor, you will be responsible for delivering exceptional customer service and ensuring a smooth check-in and check-out experience for our guests. Your attention to detail and ability to multitask will be essential in maintaining the high standards of our hotel.

Key Responsibilities

  • Provide quality customer service and respond to guest inquiries and concerns in a professional and courteous manner.
  • Maintain accurate records and reports, including front office log books and shift reports.
  • Ensure efficient check-in and check-out processes, including handling room assignments and resolving any issues that may arise.
  • Liaise with other departments to resolve administrative and operational issues.
  • Perform other duties as required to ensure the smooth operation of the front office.


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