
Senior Lead Implementer
1 day ago
We are seeking a highly skilled Technical Project Manager to lead our Product Implementation team.
Key Responsibilities:
- Develop project plans, maintain current and previous versions, and obtain client approval as needed.
- Establish communication channels with clients and internal management/project teams for Symphony Implementation projects.
- Analyze requirements with the team and devise solutions or seek assistance from management to meet project timelines.
- Lead implementation entirely, close out on clients post-go-live, and provide support to handover teams.
- Create Change Requests and strive for additional revenue opportunities where applicable.
- Deliver client expectations within agreed project timelines and ensure objectives in Statements of Work (SOW) are achieved with exceptional quality.
- Foster collaboration with supporting teams like PE, Support, Annuities, Rules, and Paralegal as needed.
- Contribute to process improvement initiatives to enhance project delivery and seamless client support.
- Maintain minimal functional bugs per implementation into Production.
- Communicate with clients and management about discrepancies impacting project schedules.
- Provide relevant data for project status and progress when requested.
- Train self/team members on Implementation processes and client data validation.
- Demonstrate hands-on experience in Project Management using tools, estimation, planning, costing, timesheet maintenance, proposals, RFPs, etc.
- Excellent understanding of design/solution processes is an added advantage.
- Demonstrate hands-on experience handling fixed-price projects, restricting scope creep, and resource wastage.
Requirements:
- Excellent verbal and written communication skills.
- Hands-on experience in Project Management using tools.
- Strong understanding of design/solution processes.
- Experience handling fixed-price projects.
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