Application Delivery Specialist

4 days ago

Kottayam, Kerala, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

Job Summary:

As a Technical Support Specialist, you will provide Level 1 and 2 support for on-prem and cloud applications. You will troubleshoot issues, monitor system health, and ensure smooth operation of production and non-production environments.

Key Responsibilities:

  • Provide timely technical support for application and system issues
  • Monitor application performance and alerts
  • Troubleshoot and resolve technical issues or escalate as required
  • Support production deployments, patching, and configuration changes
  • Develop and maintain system documentation and dashboards
  • Collaborate with development, operations, and business teams
  • Follow incident, change, and problem management practices
  • Participate in shift-based or on-call support rotation

Required Skills:

  • Linux/Unix, Windows, SQL, Shell scripting, Monitoring tools, CI/CD, SDLC, Agile/Scrum, Application support, Incident & problem management

Requirements:

  • 5+ years of experience in technical product support and application delivery
  • Excellent problem-solving skills
  • Strong communication skills
  • Ability to work collaboratively in a team environment

What We Offer:

  • Opportunity to work with a talented team
  • Challenging projects that promote growth and learning

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