Operations Transformation Director

2 days ago

Vizag, Andhra Pradesh, India beBeeStrategic Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Overview:

The Regional Operations Manager will spearhead initiatives to standardize business processes, optimize target operating models, and enhance operational efficiency across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high-performance agency network, and leading regional improvement projects.

Key Responsibilities:
  1. Process Harmonization & Target Operating Models:

Implement uniform processes across the region to create a consistent approach to operations. Collaborate with regional teams to review target operating models that enhance efficiency and operational effectiveness. Continuously assess and refine these models to ensure alignment with regional requirements.

  1. Effective Technology Deployment:

Assist agencies in identifying and prioritizing automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between regional agencies and promote best practice sharing.

  1. High-Performance Agency Network Management:

Develop and implement a high-performance mindset within the regional agencies. Monitor and coach managers to improve agency performance across the region. Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks.

  1. Regional Improvement Projects:

Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions. Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.

  1. Regional Deployments:

Deploy target operating models in the regions to minimize exceptions and manage stakeholder expectations. Deploy new tools and processes within the region. Monitor implementation and project adoption before handover to business units.

  1. Project Management & Head Office Contribution:

Participate in global projects, working closely with head office teams and external partners to manage the effective implementation of projects. Act as a focal point for the region to provide regional specificities and process needs. Collaborate with agencies during transition projects.

  1. Implementation of New Clusters or Agencies:

Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets. Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities. Ensure smooth integration and adherence to the target operating model.

To succeed in this role, you will require conceptual and strategic thinking with advanced problem-solving and decision-making skills. An inspiring leadership style that incorporates our organization's vision and values, naturally collaborative, bold and teamwork driven.

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