Retail Store Manager Position

6 days ago


Kollam, Kerala, India beBeeManagement Full time ₹ 10,00,000 - ₹ 20,00,000
Job Overview:

The primary objective of this role is to oversee the store's operational efficiency, ensuring seamless execution and adherence to established guidelines. This entails delivering an exceptional customer experience and successfully managing revenue and cost targets.

Key Responsibilities & Accountabilities:Operational Excellence:
  • Ensure all operations align with predefined standard operating procedures (SOPs), maintaining a consistent appearance throughout the store.
  • Monitor and control inventory levels, conduct regular stock checks, and collaborate with the supply chain for optimal product availability.
  • Oversee visual merchandising efforts, guaranteeing that product displays and store layouts are visually appealing and in line with the brand image.
Customer Experience Enhancement:
  • Implement strategies to improve overall customer satisfaction, issue resolution, and the overall shopping experience.
  • Promote an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty and retention.
Team Leadership:
  • Lead retail staff, providing guidance, coaching, and performance feedback to ensure high standards of customer service and sales effectiveness.
  • Develop and deliver training sessions as required for team member development on product knowledge, sales techniques, and best practices.


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