Technical Field Representative

2 days ago

Ajmer, Rajasthan, India beBeeService Full time ₹ 4,50,000 - ₹ 7,50,000

Job Opportunity: Field Service Technician

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We are seeking highly skilled professionals to join our field service network. As a Field Service Technician, you will play a vital role in the installation, maintenance, and technical support of our products across customer sites in India.

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This is a field-based position that requires strong technical expertise, problem-solving skills, and the ability to deliver excellent customer service with frequent travel.

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Key Responsibilities:

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  • Install, maintain, and repair products at customer locations.">
  • Diagnose issues efficiently and resolve warranty complaints.">
  • Provide on-site technical support and training to customers.">
  • Coordinate with internal technical and service teams for escalations and quick resolutions.">
  • Maintain accurate records of service activities, visits, and complaint status.">
  • Ensure compliance with safety standards and protocols.">
  • Build strong and lasting customer relationships.">
  • Share field feedback and insights with internal teams to improve product performance.">
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Required Skills & Competencies:

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  • ">
  • Strong technical knowledge of mechanical or electrical systems.">
  • Troubleshooting and repair expertise in industrial equipment.">
  • Good problem-solving and decision-making abilities.">
  • Willingness to travel extensively within the assigned region and across India.">
  • Strong communication skills with a customer-first mindset.">
  • Proactive, reliable, and committed to service excellence.">
  • Diploma / ITI in Mechanical or Electrical Engineering.">
  • Freshers and experienced candidates are welcome.">
  • Prior experience in manufacturing, engineering, or railway industry preferred.">
  • Knowledge of service documentation and complaint tracking will be an advantage.">
"],

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