Enterprise Tech Support Expert

1 day ago


Bengaluru, Karnataka, India Insight Global Full time
Job Overview

As an Enterprise Tech Support Expert at Insight Global in San Francisco, you will play a vital role in providing exceptional technical support to our global workforce.

  • Deliver expert-level technical assistance to internal employees.
  • Implement and manage endpoint solutions.
  • Assist with Okta and Zoom configurations/troubleshooting.
  • Hardware recovery, reimage, and redeployment services.
  • Ticket queue management and efficiency improvements.

Desired qualifications:

  • Bachelor's degree or equivalent technical education.
  • 4-5 years of experience in technical support roles.
  • Advanced knowledge of enterprise software applications (G Suite, Slack, Zoom, Okta).
  • Hands-on experience with Apple, Android, and Windows devices.
  • Specialized skills in software re-imaging and deployment.

Monthly compensation: 107,000 - 134,000 INR.



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