Enterprise Tech Support Expert
1 day ago
As an Enterprise Tech Support Expert at Insight Global in San Francisco, you will play a vital role in providing exceptional technical support to our global workforce.
- Deliver expert-level technical assistance to internal employees.
- Implement and manage endpoint solutions.
- Assist with Okta and Zoom configurations/troubleshooting.
- Hardware recovery, reimage, and redeployment services.
- Ticket queue management and efficiency improvements.
Desired qualifications:
- Bachelor's degree or equivalent technical education.
- 4-5 years of experience in technical support roles.
- Advanced knowledge of enterprise software applications (G Suite, Slack, Zoom, Okta).
- Hands-on experience with Apple, Android, and Windows devices.
- Specialized skills in software re-imaging and deployment.
Monthly compensation: 107,000 - 134,000 INR.
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