Strategic Employee Transition Consultant

14 hours ago

Guntur, Andhra Pradesh, India beBeeSpecialist Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Title:

Exit Interview Specialist

About the Role:

The Exit Interview Specialist is responsible for overseeing the exit process of employees, conducting structured interviews, gathering feedback, and providing insights to enhance retention and workplace culture.

Main Responsibilities:
  • Manage a centralized mailbox and digital storage for incoming requests and update relevant tools with employee responses.
  • Conduct exit interviews with departing employees, maintaining confidentiality and ensuring objective, unbiased discussions.
  • Collaborate with ethics and compliance teams on ethics-related concerns.
  • Prepare and publish regular reports of all transactions processed.
  • Familiarize oneself with service-level agreement concepts and adhere to them.

The ideal candidate will have a thorough understanding of the exit interview call-handling process, excellent communication and listening skills, and be able to work independently as well as collaboratively with stakeholders.

Requirements:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Familiarity with SLA concepts and adherence to them.
  • Basic knowledge of digital tools and platforms.

The successful candidate will possess strong organizational skills, attention to detail, and the ability to maintain confidentiality in sensitive situations.

This role requires a high level of professionalism, discretion, and emotional intelligence. The candidate must be able to build trust with departing employees and maintain open communication channels throughout the exit process.

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