Digital Transformation Expert
5 days ago
About Our Organization:
We are a leading provider of digital engineering and technology services to global enterprises. Our mission is to deliver innovative solutions that meet our clients' evolving needs.
Job Title: ITSM Tool Architect
Key Skills:
- REST APIs
- IT Service Management (INC, Problem, Change & Service Management)
- Cmdb
- SOAP Integration
Experience:
7-10 years
Education Qualification:
Any Degree Graduation
Work Mode:
Hybrid
Employment Type:
Contract
Notice Period:
Immediate - 10 Days
Job Description
The ideal candidate will possess strong technical skills in IT service management, with experience in implementing and managing IT service management tools. They will work closely with cross-functional teams to design, develop, and implement solutions that meet the organization's business requirements.
Responsibilities
- Design and develop IT service management solutions using ITSM tools.
- Configure and customize IT service management tools to meet business requirements.
- Develop and maintain integration between IT service management tools and other applications.
- Collaborate with cross-functional teams to identify and prioritize business requirements.
- Analyze and resolve technical issues related to IT service management tools.
Requirements
To be successful in this role, you will need:
- Strong technical skills in IT service management, including ITSM tool implementation and management.
- Excellent problem-solving and analytical skills.
- Ability to collaborate with cross-functional teams.
- Strong communication and interpersonal skills.
Benefits
We offer a competitive compensation package, including a salary range of $80,000 - $110,000 per year, depending on experience.
How to Apply
If you are a motivated and experienced IT service management professional looking for a new challenge, please submit your resume and cover letter for consideration.
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