Senior Operations Manager
3 days ago
About Us:
We are a leading co-living brand offering luxurious living experiences with fully furnished and managed spaces, serviced apartments, and studio accommodations.
Our portfolio spans multiple cities, providing upscale amenities and services to millennials and working professionals.
We set the benchmark for luxury living with premium services such as professional housekeeping, doorstep laundry, gourmet meals, high-speed internet, 3-tier security, and tech-enabled living.
Our hospitality experts offer 24*7 resident assistance, ensuring seamless support for our community.
We are expanding our operations into prominent tier-1 and tier-2 cities, aiming to reach over 100 properties and 10,000 beds by 2025.
Job Responsibilities:- Functional ownership of strategic operations
- Ensuring proper coordination with all support departments and vendors
- Enhancing profitability and efficiency through operational improvements
- Identifying and solving bottlenecks, implementing best practices
- Autonomous decision-making, cost reduction, and quality control
- Providing perfect customer service experiences, monitoring customer-centric operations
- Minimum 2 years of experience in vendor management and operations strategy
- Experience in vendor management, operations management, and process improvement
- High ownership, self-starter ability to work in a fast-growing environment
- Multitasking and adaptability in a dynamic environment
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