
Business Transformation Professional
3 days ago
Job Title: Business Transformation Professional
">The company is seeking a dynamic Business Transformation Professional to support the design and implementation of improvements to business processes and operations across the region. You will collaborate with cross-functional teams to facilitate reviews and transformation of work streams, ensuring alignment with strategic goals.
">Responsibilities:
">You will support the design and implementation of improvements to business processes and operations across the region. This includes collaborating with cross-functional teams to facilitate reviews and transformation of work streams, ensuring alignment with strategic goals.
">Key responsibilities include:
">- ">
- Supporting the analysis of current business usage of order to cash management processes and related IT tools">
- Contributing to change management efforts to drive adoption of new processes, improve operational productivity, and enhance compliance and reporting accuracy">
- Participating in Business Acceptance Testing (BAT), including scenario design, data migration validation, and process reviews">
- Assisting in training end users and providing functional support for process and system usage">
- Collecting and documenting enhancement requests and new ideas from business teams, coordinating with IT for feasibility assessment">
Requirements:
">For this role, we require:
">- ">
- A degree in a related field, with at least 5 years of relevant working experience">
- Process Improvement/Process Excellence certifications are strongly preferred">
- Experience in staffing industry is preferred">
- Experience in business process re-engineering, operations analysis, and research, enterprise risk management, business continuity management">
- Holistic approach to problem solving with ability to see the bigger picture/assess risks">
- Results-oriented, analytical, and innovative">
- Strong analytical skills with ability to understand and breakdown complex business problems and propose sound IT/Non-IT solution">
- Driven with a continuous Improvement mindset">
- A strong team player, but also possess the ability to work independently">
- Good networking abilities with strong stakeholder management skills">
- Excellent verbal, written, and presentation skills">
- Excellent organizational & leadership skills">
Technical Skills and Competencies Required:
">Our ideal candidate should have:
">- ">
- Business Understanding - Ability to demonstrate knowledge and understanding of customer requirements, market dynamics, value drivers, services, systems, and processes">
- Be a change agent capable of communicating and driving change throughout the organization">
- Communication - Ability to convey, receive, and share information to ensure mutual understanding internally and externally across all levels">
- Ability to spar/challenge, Open to Travel">
- Excellent listening and probing skills">
- Proficient in all Microsoft Office applications with a strong ability to adapt quickly to new software tools">
- Strong hands-on experience with Power BI for data analysis and visualization (including DAX and Power Query), and with Power Automate for workflow automation and process improvement">
- Experience in Salesforce Administration, including user and data management, is a plus">
- Knowledge of Workforce Management tools, Payroll systems, and Billing processes is highly desirable">
How to Apply:
">Please apply via this job posting only. Do not send applications via email or LinkedIn messages, and avoid submitting invitations or connection requests for application purposes. Thank you for your understanding.
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