Education Counselling Specialist
4 days ago
Student Success Advisor – New Zealand Higher Education role involves providing one-on-one career counselling, managing student inquiries, and ensuring a seamless application process to international institutions.
About the Role- Provide expert advice on study options in New Zealand, including courses, universities, scholarships, and career pathways.
- Assess students' academic backgrounds, interests, and career goals to recommend the best-fit programs and institutions.
- Guide students on university applications, personal statements, and admission requirements.
- Build strong relationships with students through regular follow-ups, ensuring consistent support throughout the application and admission process.
- Maintain and update student databases, tracking leads and applications to maximize conversion rates.
- Address face-to-face, phone, and email inquiries promptly and professionally.
- Serve as a bridge between students and New Zealand university representatives, ensuring smooth communication.
- Collaborate with internal teams to organize student fairs, university webinars, and promotional events.
- Provide feedback to the marketing team about student interests and program demand.
- Ensure accurate data entry into CRM systems for efficient tracking of student progress.
- Prepare counselling reports, application summaries, and conversion statistics for internal use.
- Assist in event planning and execution, including school/university visits and education fairs.
- Bachelor's degree from a recognized institution (Master's degree preferred but not required).
- Excellent communication skills - strong English proficiency in writing, speaking, and presenting.
- Client relationship experience is highly desirable.
- Knowledge of New Zealand's higher education sector and admission processes is preferred.
- Strong interpersonal skills - patient, friendly, and empathetic in dealing with students and parents.
- Multitasking abilities and excellent organizational skills.
- Proficiency in MS Office Suite and familiarity with CRM tools.
- Be part of a global mission – helping students achieve their international education goals.
- Gain expertise in New Zealand's higher education system.
- Develop your counselling skills through hands-on experience and training.
- Collaborate with a passionate team – working across borders to create impactful student outcomes.
- Career growth opportunities in an expanding organization.
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