Strategic Operations Lead

7 days ago


Mumbai, Maharashtra, India Remotely Talents Full time
Job Overview

We are seeking a seasoned Strategic Operations Lead to drive operational excellence in our e-commerce ventures. This is an exciting opportunity for a skilled professional with experience in project management, process improvement, and team leadership.

About the Role
  • Develop and implement strategic plans to optimize operations, improve efficiency, and enhance customer satisfaction.
  • Leverage expertise in project management tools like Notion, Google Sheets, and Asana to streamline processes and ensure seamless execution.
  • Collaborate with cross-functional teams to align departmental goals, manage priorities, and foster a culture of accountability.
  • Establish and maintain key performance indicators (KPIs) to measure operational success and drive continuous improvement.
Requirements
  • 5+ years of experience in operations management or project management roles, preferably in e-commerce or consultancy.
  • Proven track record of managing multi-regional projects, ensuring alignment with strategic objectives, and driving business growth.
  • Proficiency in platforms like Shopify, Gorgias, and Google Workspace, or willingness to learn quickly.
  • Strong leadership skills, with the ability to motivate and guide internal teams and external partners.
What We Offer
  • A competitive salary of $120,000 per year, commensurate with experience.
  • A dynamic work environment that fosters innovation, collaboration, and growth opportunities.
  • The chance to work with a global team, leveraging cutting-edge technologies and best practices in e-commerce operations.


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