
Expert Loss Mitigation and Escrow Professional
1 week ago
Job Title: Loss Mitigation and Escrow Expert
We are seeking highly skilled professionals to oversee escrow and loss mitigation processes within the US mortgage domain. The ideal candidate will have extensive experience in team management, performance optimization, and process compliance.
Key Responsibilities:- Lead and Supervise a Team: Manage a team of mortgage professionals handling escrow and loss mitigation processes.
- Monitor Daily Operations: Ensure workload distribution and track individual performance to maintain high standards.
- Client Communication and Process Escalations: Manage client interactions and resolve process issues efficiently.
- Coaching and Performance Appraisals: Conduct regular coaching sessions and performance evaluations to enhance team performance.
- Compliance and Regulatory Requirements: Ensure adherence to investor guidelines and US mortgage regulations.
- Process Improvement and Quality Enhancement: Analyze reports and implement process improvements to increase quality and efficiency.
- Cross-Functional Collaboration: Work with cross-functional teams to support business continuity plans.
- Minimum 8 Years of Experience: Proven experience in US mortgage servicing is essential.
- Strong Understanding of Escrow Servicing and Loss Mitigation: A solid grasp of escrow servicing and loss mitigation processes is required.
- Leadership and Team Management: Demonstrated ability to lead, mentor, and manage team performance is crucial.
- Communication and Stakeholder Management: Excellent communication and stakeholder management skills are necessary.
- US Mortgage Servicing Experience: Experience working with clients from the US mortgage servicing domain is vital.
- Night Shift Operations and Work-from-Office Requirement: Comfortable working night shifts and adhering to a work-from-office requirement is preferred.
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