Airline Process Associate

2 weeks ago


India IGT Solutions Full time

IGT Solutions is a leading provider of innovative solutions for the airline industry.

We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Airline Operations.

Job Summary: The successful candidate will be responsible for providing exceptional customer service and support to passengers, ensuring their travel experiences are smooth and hassle-free.

Key Responsibilities:

  • Assisting passengers with ticket bookings, cancellations, and flight information over the phone
  • Solving queries related to refunds, baggage handling, and other travel-related issues
  • Providing timely and accurate flight information to customers

Qualifications:

  • HSC/Graduate degree from a recognized institution

Working Hours: 6 days a week, including rotational shifts (including night shifts)

Rotational Week Off

Language Skills: Fluent English communication skills

Salary: Estimated salary range: ₹15,605 - ₹13,100 (CTC: ₹31,705 / Annuallly)

Benefits:

  • Incentives up to ₹5,000 per month based on performance
  • Overtime pay (highest in the industry)

How to Apply: Interested candidates can submit their resumes or visit our office during walk-in hours.



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