Airline Process Associate
2 weeks ago
IGT Solutions is a leading provider of innovative solutions for the airline industry.
We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Airline Operations.
Job Summary: The successful candidate will be responsible for providing exceptional customer service and support to passengers, ensuring their travel experiences are smooth and hassle-free.
Key Responsibilities:
- Assisting passengers with ticket bookings, cancellations, and flight information over the phone
- Solving queries related to refunds, baggage handling, and other travel-related issues
- Providing timely and accurate flight information to customers
Qualifications:
- HSC/Graduate degree from a recognized institution
Working Hours: 6 days a week, including rotational shifts (including night shifts)
Rotational Week Off
Language Skills: Fluent English communication skills
Salary: Estimated salary range: ₹15,605 - ₹13,100 (CTC: ₹31,705 / Annuallly)
Benefits:
- Incentives up to ₹5,000 per month based on performance
- Overtime pay (highest in the industry)
How to Apply: Interested candidates can submit their resumes or visit our office during walk-in hours.
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