Linux System Engineer

4 weeks ago


Bengaluru, Karnataka, India WIZALTIA ENTERPRISES Full time

Job Title : Linux Team Engineer

Key Responsibilities :

- Provide advanced technical support for Linux products and technologies.

- Resolve issues via remote sessions and timely resolutions.

- Reproduce and diagnose issues, and provide accurate case documentation and SLA adherence.

- Collaborate with teams to escalate complex issues and manage technical escalations and incidents.

- Conduct problem management and root cause analysis.

- Oversee change management, including patching and security updates, and ensure accurate configuration management.

- Design solutions for complex customer needs and participate in project management and customer meetings.

- Deliver training and support to team members.

Eligibility & Qualifications :

- Bachelor's degree in Engineering or equivalent and 10 years of experience in enterprise technical support.

- Relevant certifications (e.g., RHCE, Oracle Enterprise Linux, ITIL) are advantageous.

Technical Skills :

- Proficiency in Linux installation, configuration, and administration, and experience with Linux vulnerability assessment and mitigation.

- Familiarity with Redhat and Oracle Enterprise Linux, and ability to troubleshoot networking issues and manage clusters (e.g., Oracle RAC).

- Understanding of SAN technologies and HP server management, and experience with disaster recovery planning and execution.

Non-Technical Skills :

- Excellent written and verbal communication skills, high commitment to quality and customer satisfaction, and ability to take ownership and work efficiently.



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