Linux Systems Engineer
4 weeks ago
Job Title: Linux Systems Engineer
Job Summary: We are seeking a highly skilled Linux Systems Engineer to join our team at Talent Ocean. The successful candidate will possess strong knowledge of Linux products and technologies, with the ability to provide advanced level technical support to global customers.
Key Responsibilities:
- Resolve customer issues via telephone, email, or remote sessions
- Reproduce issues in-house and respond in a timely manner
- Regularly follow up with customers with recommendations, updates, and action plans
- Identify and escalate issues in a timely manner to vendors according to Standard Operating Procedures
- Leverage internal technical expertise to provide effective solutions to customer issues
Requirements:
- Bachelor's degree in Engineering or equivalent
- 10 years of experience in Enterprise technical support environment
- Relevant certification on the latest track, such as RHCE or Oracle Enterprise Linux
Technical Skills:
- Strong knowledge of installing, configuring, troubleshooting, and administering all flavors of Linux
- Linux vulnerability assessment and mitigation
- Knowledge of patch deployment solutions, Redhat Satellite, and Oracle Linux Ksplice
- Working knowledge of Redhat and Oracle Enterprise Linux
Non-Technical Skills:
- Excellent written and verbal communication skills
- Commitment to delivering high-quality products and solutions
- Ability to work with high productivity and efficiency
Why Join Us:
Talent Ocean is a leading provider of technical support services, and we are committed to delivering exceptional results to our customers. As a Linux Systems Engineer, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and make a real difference in the lives of our customers.
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