
Lead Pharmacy Professional
12 hours ago
- Supervise and coordinate dispensing activities in the OPD pharmacy.
- Evaluate accuracy and timeliness of medication dispensing.
- Monitor prescription audits, billing, and patient counselling processes.
- Manage pharmacy scheduling, shift coverage, and workflow efficiency.
- Oversee stock levels and reorder cycles.
- Ensure proper storage conditions for sensitive medications.
- Conduct regular inventory checks and coordinate with central stores or vendors.
- Maintain compliance with Drug and Cosmetics Act, NABH, and internal pharmacy protocols.
- Manage expiry dates and remove expired/near-expiry drugs promptly.
- Accurately document drug receipts, issues, and narcotic drug handling.
- Train and mentor pharmacists, interns, and assistants on SOPs, drug knowledge, and safety.
- Perform performance evaluations and feedback sessions.
- Resolve team conflicts and promote a collaborative work culture.
- Address patient queries related to prescriptions, dosages, and drug interactions.
- Provide privacy, safety, and courteous service to patients.
- Escalate issues to clinical or administrative teams when necessary.
- Ensure proper use of pharmacy software/ERP system for dispensing and reporting.
- Generate daily/weekly reports on pharmacy performance, billing, and consumption.
- Assist with data required for audits, compliance inspections, and quality initiatives.
- Degree in Pharmacy (M. Pharm preferred)
- Valid Pharmacy Council registration
- Minimum 3–5 years in a hospital or retail pharmacy setting
- At least 1–2 years of supervisory or team lead experience
- Strong knowledge of pharmacology and prescription safety
- Inventory management skills
- Proficiency with pharmacy information systems
- Leadership and staff management abilities
- Excellent communication and customer service skills
- Detail-oriented with a strong commitment to accuracy and compliance
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