Senior IAM Support Specialist

4 weeks ago


Chennai, Tamil Nadu, India Sitel Group Full time

Role: IAM Support Level 2

Key Responsibilities:

  • Supporting multiple IGA platforms, including SailPoint, Saviynt, and Microsoft Entra ID Governance.
  • Configuring IGA platforms using custom rules, transforms, and API commands.
  • Integrating IGA platforms with third-party products, such as ServiceNow and SAGE/Workday.
  • Onboarding new applications using a role-based access control (RBAC) model.
  • Developing custom audit reports for governance and oversight.
  • Providing support and mentoring to Level 1 analysts.

Requirements:

  • 5+ years of experience supporting IGA platforms.
  • Strong experience with Microsoft technologies, including Active Directory and Azure Active Directory.
  • Excellent written and verbal communication skills.


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