IT Infrastructure Manager

4 days ago

Anantapur, Andhra Pradesh, India beBeeTechnicalLead Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Overview

The Technical Lead is responsible for leading the team from a technical perspective and providing IT support related to the MPMS Retirement Solutions application environments and interfaces both on-prem and cloud. This includes diagnosis, resolution, root cause analysis of issues and identifying and documenting problem workarounds and providing support for scheduled release upgrades and deployments.

Key Responsibilities:

  • Strategic Focus:
    • Operational support and continuous improvement of infrastructure estate and processes for Development and Test environments (System, Load, Performance, UAT) for Link Group up to and including Production.
    • Automation, process efficiency, and appropriate tooling are utilized to reduce cycle times, and improve reliability, audit, and traceability for all system deployments across multiple applications.
  • Operational Management:
    • Ensuring Production is managed, supported, and controlled with the appropriate level of governance and agility.
    • Production environments are protected by governance, good practice/process, design, and 'fit for purpose' environments, to the left of Pre-Prod, supporting all project and change activity.
  • People Leadership:
    • Providing skilled, capable resource to Project/Change Leads suited to the delivery. Where gaps in skills or resource exist; these are managed to reduce the risk to Change, Projects, or the Business.
    • Manage a team of Test Environment Engineers & Middleware specialists and support the environment management on non-prod environments.
  • Governance & Risk:
    • Ensure percentage and number of SLAs met (Environment Availability, Responsiveness to Requests etc);
    • Percentage of Releases/Deployments to Production without issue.

Experience & Qualifications:

  • 10+ years of IT Experience in relevant technologies or engineering teams.
  • 5+ experience in managing projects, services, and engineering teams working on Cloud (Azure), IaaS, PaaS, and other Infra Provisioning services.

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