Front Desk Team Member

2 weeks ago


Vadodara, Gujarat, India AccorHotel Full time
Job Summary:

At AccorHotel, we are seeking a highly motivated and customer-focused Front Desk Team Member to join our dynamic team. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

About the Role:

This role involves providing personalized attention to our guests, responding to their queries, and resolving any issues that may arise during their stay. You will also be responsible for managing the hotel's front desk operations, including checking in and out guests, handling payments, and maintaining accurate records.

Key Responsibilities:
  • To provide top-notch service to our guests, responding promptly to their queries and resolving any issues that may arise.
  • To manage the front desk operations, including checking in and out guests, handling payments, and maintaining accurate records.
  • To maintain a clean and organized front desk area, ensuring that all necessary equipment and materials are readily available.
  • To work closely with other departments, such as housekeeping and food and beverage, to ensure seamless communication and coordination.


Requirements:

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively under pressure. A high school diploma or equivalent is required, and previous experience in a similar role would be an asset. We are also looking for individuals who are flexible and willing to adapt to changing circumstances.

What We Offer:

We offer a competitive salary of $45,000 - $60,000 per annum, depending on experience, plus benefits such as health insurance, paid time off, and opportunities for career advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today

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