Site Reliability Engineer

1 week ago


Pune, Maharashtra, India Hansen Tehcnologies Full time

About the Role:

We are seeking an experienced Site Reliability Engineer to join Hansen Technologies' Pune team. As a key player, you will ensure the reliability, performance, and scalability of our clients' systems across EMEA regions.

As an SRE, you will combine technical expertise with creative problem-solving and exceptional customer relationship skills. Your focus will be on designing and implementing scalable, reliable systems to provide maximum reliability for our customers.

You will be instrumental in maintaining the high availability of our On-Premises and AWS environments, reducing operational overhead, and delivering cost-effective solutions.

Key Responsibilities:

  • Operation Support: Triage incidents, service restoration, initial resolution, and permanent resolution.
  • End-to-end Incident management including with 3rd party teams to ensure resolution within SLA. Perform root cause analysis.
  • System Reliability: Proactively identify and address system issues to ensure high availability, reliability, and performance of our services.
  • Automation: Develop and maintain automated solutions for provisioning, deployment, and monitoring of infrastructure and applications.
  • CAPACITY PLANNING
  • CONFIGURATION AND TESTING
  • SECURITY: Collaborate with security teams to ensure the security and compliance of the infrastructure, environment, and services.
  • CLOUD OPERATIONS
  • MOSTRURING AND ALERTING
  • INFRASTRUCTURE AS CODE (IaC)
  • OPTIMIZING SDLC
  • DOCUMENTATION
  • ON-CALL SUPPORT
  • QUALITY ASSURANCE

Benefits and Perks:

  • Competitive compensation package
  • Leave entitlements
  • Health coverage
  • Financial security
  • Work-life balance
  • Growth opportunities
  • Recognition for exceptional performance

Hansen Technologies is a global software and services provider serving energy, water/utilities, and telecommunications industries. We foster collaboration across 36 global offices and empower customers to overcome challenges, innovate, and drive new business models. Our engineers enjoy a competitive salary of $120,000 per year, health coverage, leave entitlements, and financial security. Our company's growth opportunities and recognition for exceptional performance make it an attractive place to work.



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