Reliability Engineering Leadership Opportunity

3 days ago


Pune, Maharashtra, India Gateway Search Full time

Hiring for a large multinational company, Gateway Search provides software as a service products related to customer support, sales, and other customer communications. Located in Pune, the role offers an opportunity to be part of the team establishing a new Product Development Center of Excellence.

About Us

Gateway Search is a global organization founded in 2007 in Denmark. With over 100,000 customers and 5000+ global employees, we have established ourselves as a prominent player in the industry.

Job Description

We are seeking an experienced Site Reliability Engineering Manager to lead our engineering efforts. The ideal candidate will have a proven track record of managing software engineers in a Site Reliability role and experience with system design, architecture, and operation.

Responsibilities
  1. Lead a team of 5-10 engineers in product planning and development, developing roadmaps for services under the team's purview.
  2. Facilitate professional development within the team.
  3. Work closely with program, product managers, and other engineering managers to develop a collaborative culture and deliver on team roadmap.
  4. Engage in and improve the whole lifecycle of service, from inception and design through to deployment, operation, and refinement.
  5. Develop innovative solutions to ensure efficient SRE processes under regulatory requirements.
Requirements
  • 8+ years of experience in a Software and/or SRE role with a focus on prevention, observability, and improvement in a project.
  • 2+ years as a Manager handling a team of 5-10 people.
  • The ability to solve architectural problems is essential.
  • 7+ years' experience delivering software using an OO language, preferably Java or Ruby on Rails.
  • 7+ years of experience in system design is mandatory.
  • Experience architecting, improving, and operating reliable distributed platforms.
  • Experience with AWS, infrastructure, cloud-native software design, backend systems, and Kubernetes.
  • Able to set goals to help develop careers and growth of team members while delivering on business objectives.
  • Experience working in an agile, fast-paced development environment making use of continuous unit/integration/load/performance testing.
  • Familiarity with SRE best practices, metrics, monitoring, and observability tools.
Estimated Salary Range:

$120,000 - $180,000 per annum based on location and experience.



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