
Chief Hospitality Manager
5 days ago
Job Role: Operations Director
We are seeking an experienced Operations Director to lead a team of 20-25 staff members across multiple properties.
The ideal candidate will have at least 6 years of experience in the hospitality industry, with a proven track record of successfully scaling teams and managing diverse operations in a fast-paced environment.
A Bachelor's or Master's degree in hospitality/hotel management is required. Fluency in English and local language is essential for effective communication.
Key Responsibilities:
- Understand the company's vision, operational structure, organisational hierarchy, user demographics, etc.
- Implement company-defined standards in all departments, ensuring high service quality experiences for guests.
- Manage operational budgets by allocating resources effectively and minimising expenses through cost-effective strategies.
- Enhance guest satisfaction by addressing escalations, implementing service improvements, and ensuring a positive experience.
This is a dynamic role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.
If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.
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