Digital Product Strategist:Product Owner
2 weeks ago
Product Owner Role Overview
The Product Owner plays a pivotal role in partnering with business teams and customer journey owners to enhance digital adoption by on-ground teams and customers. This individual drives the customer experience vision across Axis Bank by translating the voice of the customer, industry trends, and strategic imperatives.
Key Responsibilities
- Drive the creative execution of future and existing consumer journeys.
- Implement efficient UX/UI processes through usability studies, facilitating active collaboration between design teams, journey owners, and engineers.
- Connect with relevant stakeholders across bank functions to design a best-in-class digital solution.
- Comprehensively test digital solutions with critical stakeholders and secure signoff.
- Create campaigns and programs to boost digital adoption by customers.
- Partner with the line of business to increase employee engagement, knowledge, and awareness of digital channels offerings.
- Manage project execution, including experience design and stakeholder management.
Qualifications
The ideal candidate should possess:
- A Graduate/Post-Graduate Degree from a recognized institution.
- At least 2 years of experience as a digital product manager with a user-centered focus, preferably in a fast-paced startup environment that operates in an agile manner.
Role Proficiencies
The candidate should possess the following skills:
- Knowledge of digital product development and life cycle management.
- A customer-centric approach.
- Strong communication, interpersonal, and techno-functional skills.
- The ability to manage multiple tasks and projects with simultaneous deadlines.
- The ability to work across the organization.
- The ability to work in cross-functional teams.
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