Digital Product Strategist:Product Owner

2 weeks ago


Mumbai, Maharashtra, India Axis Bank Full time

Product Owner Role Overview

The Product Owner plays a pivotal role in partnering with business teams and customer journey owners to enhance digital adoption by on-ground teams and customers. This individual drives the customer experience vision across Axis Bank by translating the voice of the customer, industry trends, and strategic imperatives.

Key Responsibilities

  • Drive the creative execution of future and existing consumer journeys.
  • Implement efficient UX/UI processes through usability studies, facilitating active collaboration between design teams, journey owners, and engineers.
  • Connect with relevant stakeholders across bank functions to design a best-in-class digital solution.
  • Comprehensively test digital solutions with critical stakeholders and secure signoff.
  • Create campaigns and programs to boost digital adoption by customers.
  • Partner with the line of business to increase employee engagement, knowledge, and awareness of digital channels offerings.
  • Manage project execution, including experience design and stakeholder management.

Qualifications

The ideal candidate should possess:

  • A Graduate/Post-Graduate Degree from a recognized institution.
  • At least 2 years of experience as a digital product manager with a user-centered focus, preferably in a fast-paced startup environment that operates in an agile manner.

Role Proficiencies

The candidate should possess the following skills:

  • Knowledge of digital product development and life cycle management.
  • A customer-centric approach.
  • Strong communication, interpersonal, and techno-functional skills.
  • The ability to manage multiple tasks and projects with simultaneous deadlines.
  • The ability to work across the organization.
  • The ability to work in cross-functional teams.


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