
Doctor Operations Leadership Position
4 days ago
Lead Doctor Operations Manager
This pivotal role ensures seamless onboarding, training, scheduling, quality, and engagement for doctor partners, sustaining the high standards of clinical care.
Key Responsibilities:
- Onboard and train new doctors; design and deliver orientation programs.
- Manage doctor schedules, rostering, leave approvals, and conflict resolution.
- Conduct QC sessions; capture feedback from doctors and patients; drive continuous improvement.
- Address operational or compliance issues; ensure adherence to SOPs and best practices.
- Produce daily reports; monitor KPIs and doctor performance metrics.
- Handle reconciliations and streamline payment processes.
- Lead and coordinate with assistant managers in the operations team.
Ideal Candidate Profile:
- MBBS qualification (eligible and registered).
- 2–5+ years of experience in operations, management, corporate healthcare, or clinical administration.
- Strong operational mindset and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in scheduling tools and basic analytics.
- Capability to lead teams and manage cross-functional coordination.
- Adaptable, problem-solver, and a process-oriented thinker.
What You’ll Gain:
- Direct ownership of a high-impact operations function in a dynamic environment.
- Opportunity to shape doctor experience and operational excellence.
- Supportive leadership and a collaborative team.
- A dynamic work environment in the healthcare innovation space.
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