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Senior Business Systems Analyst

1 month ago

Bengaluru, Karnataka, India JFrog Full time

About the Role

We are seeking a highly skilled Senior Business Systems Analyst to join our TSC (Tech Support Center) Organization.

The successful candidate will be responsible for analyzing business needs, identifying problems, proposing solutions, and drafting process documents as needed. Working closely with all relevant teams, they will ensure that implemented solutions effectively resolve business needs and challenges.

Key Responsibilities:

  • Gathering and documenting business requirements from stakeholders
  • Converting requirements into functional and technical specifications
  • Designing solutions and process documents/workflows that meet business requirements
  • Assisting in project planning and monitoring to ensure timely delivery within scope and budget
  • Analyzing current business processes and workflows to identify areas for improvement or automation
  • Data analysis to support decision-making and evaluate technology solution effectiveness
  • Effective communication with stakeholders to ensure accurate understanding and meeting of business requirements
  • Providing training and support resources to users on new systems and processes

Requirements:

  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field
  • 5+ years of experience as a Technical Analyst/Business Analyst in a technology-driven environment
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Knowledge of business process improvement techniques and data analysis
  • Understanding of basic programming languages, database management, and system architecture is a plus

What We Offer:

  • Hybrid work mode with 3 days from office (mandatory)
  • Ongoing professional development opportunities

Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum, based on location and experience.