Senior Fund Operations Specialist

This role requires a highly skilled and motivated individual to join our investments team. As an Investment Operations Specialist, you will be responsible for leading day-to-day activities in Mumbai, collaborating with external stakeholders, and driving process improvements to enhance efficiency and quality.

• Lead specialist responsibilities include supporting the Mumbai team, liaising with fund administrators, investment managers, and auditors, and developing initiatives to improve processes.
• Develop and drive process improvement initiatives to enhance quality and efficiency.
• Play a key role in a new team, working closely with colleagues from various locations.
• Review financial statements and fund reports.
• Execute investor capital calls and distributions.
• Support the audit of funds.
• Knowledge of fund structures and portfolio solutions is essential to support Mumbai team members in query resolution and task delivery.
• Have a strong risk focus with emphasis on building controlled processes and a proactive oversight model.
• Ensure accurate maintenance of supporting procedures and be responsible for onboarding and refresher training for team members.
• Research investment regulations and fund structures, interpret key points as they apply to the business, and summarize in a clear and concise manner to aid training and development of the team.
• Be able to cover work items for team members during times of absence.
• Challenge and encourage the team to challenge existing processes to ensure value addition and remove inefficiencies.
• Lead all reporting, regulator filings, and oversight responsibilities while ensuring compliance deadlines and internal SLAs are met.
• Ensure sufficient scrutiny and reconciliation of service provider calculations to identify issues and errors.
• Support the NAV monitoring process for the Dublin team.
• Support exception reporting for cash breaks, position breaks, pricing, trade settlements, etc.
• Support the Financial Statement audit process.
• Monitor delivery timelines and ensure deadlines are met.
• Execute and oversee team responsibilities in line with SLAs and agreed KPIs.
• Support the advancement of our Operating Model as we adapt to new client types.

Key qualifications for this role include:

• Funds or Asset Management experience within a leading Asset Manager or Administrator (minimum 6 years' experience) with an understanding of core Fund Operations, including Fund Accounting, Middle Office, and Transfer Agency.
• Practical experience and knowledge of various asset classes, including securities, loans, derivatives, and pooled funds.
• Experience in Private Markets / Private Equity Fund accounting.
• Proactivity and desire to see things done efficiently via a 'right first time' approach.
• Results-focused with a high degree of attention to detail.
• Strong academic background in Accounting/Finance/Economics or related field essential.
• Excellent verbal and written communication skills; ability to communicate complex issues in a simple and coherent manner.
• Strong IT skills (PowerPoint, Excel, Word) & strong aptitude for learning and adapting to new technologies.
• Strong project management skills desirable.

What makes you stand out:

• Excellent verbal and written English and communication skills.
• Ability to absorb new information quickly.
• Managing Relationships: Demonstrates the ability to build relationships with colleagues from a variety of different divisions / Demonstrates effective communication skills.
• Planning and Organizing: Can prioritize workload effectively in order to support the team.
• Ability to drive and deliver own work.

Why choose us:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan, is a global leader in helping clients realize their investment objectives, shape the future of work, and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective.