Subject Matter Expert

1 month ago


Chennai, Tamil Nadu, India 217 FLEXTRONICS TECHNOLOGIES (INDIA) PRIVATE LIMITED Full time

Job Summary

We are seeking a highly skilled Subject Matter Expert - Supply Chain Solutions to join our team at 217 FLEXTRONICS TECHNOLOGIES (INDIA) PRIVATE LIMITED. This role will play a critical part in supporting our extraordinary teams who build great products and contribute to our growth.

Key Responsibilities:

  • Improve automation penetration and drive standardization in defined intercompany processes and transactions across all flex sites through EDI implementation.
  • Implement EDI and in-house solutions for new and existing supplier bases and provide post-implementation support for solutions gone live.
  • Coordinate the setup of connections, testing, go-live monitoring, root cause analysis of issues, and work with IT teams to resolve them.
  • Research complex business problems and propose automated solutions to improve operations and processes efficiency between flex intercompanies.
  • Provide functional expertise in identifying, evaluating, and developing systems and procedures that are cost-effective and provide consultation to users related to automated systems.
  • Research, design, and test new systems and system enhancements in line with site business/customer requirements.
  • Resolve required improvements on systems and supervise their correct implementation to meet site business/customer requirements.
  • Communicate with users to troubleshoot and resolve day-to-day system issues to ensure smooth operation.
  • Prepare standard operating procedures for the day-to-day maintenance of applications and underlying systems.
  • Proactively monitor enterprise systems to ensure they are adequately sized to meet dynamic requirements from business solutions.
  • Provide timely reports and metrics to support leads on new connections gone live and support delivery.
  • Be willing to learn and upgrade continuously.
  • Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers, and cross-functional teams.
  • Conduct presentations and training to project teams and management as needed.
  • Create and/or update training documentation for end-users.

Requirements:

  • Must have good knowledge of EDI processes along with ERP work environment (preferably Baan, SAP, or any ERP knowledge is good) for purchasing and supply chain management.
  • Must possess very strong English communication, negotiation, and project self-driven skills.
  • Experience in handling EDI support projects and involved in E2E implementation of suppliers/customers in EDI is an added advantage.
  • Strong in requirement gathering and gap analysis is an added advantage.
  • Reports analysis and metrics building.
  • Must be prepared to work in a global environment that involves all possible time zones.
  • Candidate working in EMS, retail, and supply chain industry with the above skill set is preferred and an advantage, but not mandatory or limited.
  • Strong in requirement gathering and gap analysis.
  • Working knowledge of procurement and finance domain.
  • Candidate working in EMS, retail, and supply chain industry with the above skill set is preferred and an advantage, but not mandatory or limited.

What You'll Receive:

  • Health Insurance
  • PTO

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