Property Operations Director

9 hours ago

Coimbatore, Tamil Nadu, India beBeeManagement Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title:

General Property Branch Manager

We are seeking a seasoned Operations Director to oversee our property operations, ensuring smooth functioning and high-quality service delivery.

This senior role is critical to driving guest satisfaction, achieving business targets, and maintaining operational excellence across properties.

  • Key Responsibilities:
  • Develop and execute branch-level operational strategies in alignment with company vision and goals.
  • Take end-to-end ownership of property operations, monitoring performance metrics and implementing improvements to achieve business objectives.
  • Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
  • Foster a culture of collaboration, accountability, and high performance.
  • Identify training needs and organize capacity-building initiatives to enhance team capabilities.
  • Ensure exceptional guest experiences by upholding our service standards and addressing feedback proactively.
  • Manage relationships with key vendors and service providers to ensure timely and cost-effective service delivery.
  • Oversee property budgets, monitor expenditures, and ensure adherence to financial plans.
  • Ensure all branch operations comply with company policies, local regulations, and safety standards.
  • Conduct regular audits to maintain quality and operational consistency across properties.
  • Collaborate with marketing and sales teams to implement local strategies for attracting guests and increasing revenue.
Qualifications and Requirements:
  • Proven experience of 4-5 years in hospitality management, with a focus on multi-property or branch-level operations.
  • Strong leadership and team management skills with the ability to handle large and diverse teams.
  • Excellent problem-solving, decision-making, and conflict-resolution abilities.
  • Financial acumen with experience in budgeting, cost control, and P&L management.
  • Exceptional communication and interpersonal skills for effective guest, team, and vendor interactions.
  • A bachelor's or master's degree in Hospitality Management, Business Administration, or a related field is preferred.
Benefits:
  • Competitive salary package with Performance Linked Incentives (PLI).
  • Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).
  • Complimentary accommodation at the property.
  • Opportunities to work with a growing organization and make a significant impact in the hospitality sector.
  • Exposure to operations across pan-India properties and involvement in strategic decision-making.

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