Network Transformation Specialist

1 week ago

Bengaluru, Karnataka, India beBeeBusinessProcessManager Full time ₹ 18,00,000 - ₹ 22,50,000
Job Title: Business Process Manager

We are seeking a skilled and experienced professional to assume responsibility for the management of business processes across multiple domains. This includes identifying, documenting, and redesigning business processes to enhance efficiency, productivity, and quality.

Key Responsibilities:
  • Lead process improvement initiatives through data-driven analysis and collaborative problem-solving.
  • Develop comprehensive service blueprints and process flow diagrams to optimize workflow and streamline operations.
  • Collaborate with cross-functional teams to document and implement end-to-end network provisioning and activation workflows.
  • Facilitate workshops to capture pain points and propose effective solutions.
  • Drive continuous improvement initiatives to enhance SLAs, reduce cycle time, and improve customer satisfaction.

Required Skills and Qualifications:

  • Minimum of 5+ years of relevant experience in business process management within the telecom or managed network services sector.
  • Strong understanding of managed network service domains and associated processes.
  • Experience in designing and implementing BPMN-compliant process maps and documentation.
  • Proficiency in BPM tools such as Visio, BlueWorks, Adonis, or Celonis.
  • Exposure to process improvement methodologies such as Six Sigma, DMAIC, or PDCA.
  • ITIL Foundation certification (V3 or higher) preferred.
  • Industry certifications such as CCNA, JNCIA, or Network+ preferred.

Benefits and Education:

  • Any graduate degree above is required.

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