Cloud Applications Consultant

3 weeks ago

Bengaluru, Karnataka, India OpenText Full time

Unlock Your Potential

As a Cloud Applications Consultant at OpenText, you will play a key role in delivering innovative solutions that shape the future of digital transformation. With a strong focus on technical delivery, consultation, and customer satisfaction, this role offers a unique blend of challenges and opportunities for growth.

Your Impact

As a Cloud Applications Consultant, you will be responsible for the technical delivery of OpenText's Content Server Platform-based solutions. This will involve managing multiple short and fast-paced engagements, as well as larger projects, and collaborating with cross-functional teams to ensure successful project execution.

Key Responsibilities

  • Participate in project execution phases and contribute to the day-to-day administration of systems, including incident and problem management.
  • Participate in planning and execution of new implementations, upgrades, and patching activities, ensuring seamless deployment and configuration of CS software components.
  • Actively contribute to automating provisioning, patching, and upgrade activities to achieve operational efficiencies.
  • Collaborate with customers and internal stakeholders to manage expectations and responsibilities, and provide exceptional written and verbal communication skills to support customers via various channels.
  • Respond to and solve customer technical requests, and troubleshoot alerts from monitoring of applications, servers, and devices to meet service level agreements.

What You Need to Succeed

  • BE/B.Tech. or equivalent technical qualification.
  • Minimum of 5 years of relevant experience in Windows, UNIX, and application administration skills in a TCP/IP network environment.
  • Knowledge of relational DBMS, programming/scripting skills, and familiarity with configuration and management of web/application servers.
  • Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts.

OpenText's Commitment to Diversity and Inclusion

OpenText is committed to building an inclusive work environment that values diversity and promotes equal opportunities for all employees. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

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