Enhance System Performance as a Specialist

Key Responsibilities:Enhance HC platforms by collaborating with developers and HR CoEs.Collect business requirements, oversee user acceptance testing, and ensure systems align with organizational objectives.Requirements:1–3 years of experience in Human Capital systems.Techno-functional expertise across modules like time management, attendance tracking,...

About this opportunityAs a platform specialist, you will play a pivotal role in ensuring seamless system functionality and operational excellence.Key ResponsibilitiesDesign and implement sub-system tests and integration systems to guarantee smooth performance.Develop and review testing plans to ensure successful project outcomes.Review contractors'...

Job Opportunity: Performance SpecialistAbout the Role:We are seeking a skilled professional to join our team as a Performance Specialist. The successful candidate will be responsible for designing, implementing, and maintaining scalable monitoring, alerting, and logging solutions to ensure the availability and performance of backend services.Key...

**Job Title:** System Reliability SpecialistAs a System Reliability Specialist, you will play a vital role in ensuring the high availability and performance of our systems.Eliminate Single Points of Failure (SPOFs) to improve system reliability.Conduct Failure Mode and Effects Analysis (FMEA) to identify potential failure modes and their impacts.Develop...

We are seeking an experienced CX Solutions Specialist to enhance our customer experience.Key Responsibilities:Provide expertise in Genesys Cloud, AWS Connect, and CX UI/UX capabilities.Optimize customer journeys through innovative UI/UX solutions and process improvements.Map, analyse, and improve customer journeys using insights and data.Requirements:Strong...

Job Title: Performance EngineerA seasoned professional is required to lead the performance engineering of our services. The ideal candidate will have a deep understanding of systems analysis and agile practices.Engage in and improve the whole lifecycle of services - from inception and design, through deployment, operation and refinement.Maintain services...

Electrical Systems SpecialistWe are seeking a skilled Electrical Systems Specialist with a Bachelor's degree in Electrical Engineering.About the RoleManage the electrical infrastructure independently.Ensure seamless operation of all systems.The ideal candidate should have hands-on experience in the maintenance and troubleshooting of HVAC, generators,...

Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a skilled professional to monitor and evaluate call quality, providing constructive feedback and coaching to agents, identifying areas for improvement and supporting process optimization initiatives.Key Responsibilities:Call Quality Evaluation: Assess inbound/outbound calls against defined...

About this roleWe are seeking an experienced professional to support our contract management team in enhancing performance across our global manufacturing portfolio.Key responsibilitiesDevelop and deploy programs to assess performance and recommend improvement strategies in contract planning, procurement, and administration.Evaluate contract management...

System Performance Analyst - Infrastructure and Application Monitoring RoleKey Responsibilities:We are seeking an experienced System Performance Analyst to join our team. In this role, you will be responsible for monitoring and analyzing system performance using various tools.Mandatory Skills:Experience with monitoring tools such as New Relic, Dynatrace, or...