Process Improvement Specialist

1 month ago


Vadodara, Gujarat, India CHARGE ZONE Full time
Job Summary

We are seeking a skilled Process Improvement Specialist to join our team at Charge Zone. In this role, you will be responsible for driving efficiency and excellence across our public charging stations.

About the Role

This is an exciting opportunity for a detail-oriented professional to make a real impact on our operations. As a key member of our team, you will work closely with Point of Contacts (POCs) at each station to identify areas for improvement and implement effective solutions.

Key Responsibilities
  • Process Optimization: Analyze and refine processes related to all touch points at Charging Stations to ensure seamless customer experiences and efficient operations.
  • Training and Development: Identify training needs of POCs and provide comprehensive training on Operations and HSE requirements to enhance their skills and knowledge.
  • Downtime Reduction: Collaborate with POCs to minimize downtime of chargers and ensure optimal performance.
  • Cost-Effective Housekeeping: Develop and implement cost-effective housekeeping processes by synergizing with Channel partners.
  • Oversite Mechanism: Design and implement an oversite mechanism to maintain high standards of housekeeping and hygiene.
Requirements
  • Estimated Salary: $65,000 - $80,000 per annum, depending on experience and qualifications.
  • Qualifications: Relevant degree or equivalent experience in a related field.
  • Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, ability to work independently and as part of a team.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, opportunities for growth and development, and a dynamic work environment that supports your success.



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