Business Workflow Expert

7 days ago


Jaipur, Rajasthan, India RoboMQ Full time

About Us

RoboMQ is a leading API and data integration company that empowers enterprises to automate key business processes, thereby reducing costs and enhancing efficiency.

Our Hire2Retire SaaS product streamlines employee lifecycle management from HR systems to Active Directory, Azure AD, and Google Directory. This innovative solution manages new hires, role changes, terminations, and long-term leaves, ensuring seamless integrations and secure access controls.

At RoboMQ, we foster a dynamic, learning-driven environment with a vibrant startup culture that accelerates growth for our team members.

Overview:

As a Business Workflow Expert, you will guide customers through the technical onboarding process of Hire2Retire, providing expertise in streamlining employee lifecycle management workflows, including onboarding and termination. You will also ensure successful integrations, manage data flows, and be the champion for existing customers.

If you have a knack for understanding the intricacies of SaaS products as a result of working in their development or qualification, you may be a great fit for this role.

Key Responsibilities:

  • Design and optimize employee lifecycle workflows for clients.
  • Provide expert advice and suggest improvements to customer's internal processes to align them with Hire2Retire.
  • Develop and refine internal processes for a consistent onboarding experience.
  • Collaborate with the product team to enhance customer success.
  • Provide technical expertise on the platform and integrations.

Required Skills and Experience:

  • 2+ years of relevant experience.
  • Engineering graduate with good analytical skills.
  • Excellent communication skills.
  • Problem Solving Skills.


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