Senior Business Analyst

6 days ago

Hyderabad, Telangana, India beBeeBusiness Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Title: Senior Business Analyst – RCS

About the Role

The ideal candidate will play a pivotal role in driving analysis, design, and optimization of RCS-related products and processes as a strategic liaison between business stakeholders and technical teams.

  • Key Responsibilities:
  • Analyze and document existing RCS business processes to identify improvement opportunities, cost reductions, and new revenue streams.
  • Develop business models, process flows, and use cases for current and future states.
  • Lead process design and optimization efforts to ensure operational efficiency and scalability.
  • Collaborate with cross-functional teams to unlock potential growth opportunities.
  • Manage stakeholder expectations by balancing business needs with technical capabilities.
Requirements Gathering & Documentation

Elicit, analyze, and clearly document business and system requirements for RCS projects.

  • Translate complex business needs into data-driven actionable solutions.
  • Prepare comprehensive business analysis documentation, including business requirements, use cases, user stories, and UAT plans.
Data Analysis & Insights

Perform comprehensive data analysis to identify patterns, trends, and actionable insights for RCS decision-making.

  • Define and track key performance indicators (KPIs) to measure the success of implemented solutions.
  • Testing & Implementation Support for new product features on the platform.
  • Lead or participate in user acceptance testing (UAT) to validate the functionality and usability of new or enhanced RCS systems and processes.
Leadership & Mentoring

Lead and mentor junior analysts, providing guidance, training, and knowledge sharing to ensure team effectiveness.

Required Skills & Qualifications
  • Bachelor's degree from a reputable institution in Computer Science, Electronics, and Communications.
  • 7+ years of experience in business analysis, with at least 2 years in telecom or RCS-related projects preferred.
  • Strong understanding of RCS technology, telecom business models, and digital communication trends is preferred.
  • Proficiency in data analysis tools, business & business process modeling, and documentation standards.
  • Excellent presentation, communication, stakeholder management, and leadership skills.
Why Join Us?
  • Impactful Work: Play a crucial role in safeguarding our assets, data, and reputation.
  • Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
  • Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.

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