Office Administrator

3 weeks ago


Raipur Ahmedabad, India TradesTeam Full time
Job Title: Office Administrator

Location: Fully Remote

Job Type: Full-Time

Experience Level: Mid-Level (7+ years of experience)

Salary: Competitive - please quote your fair salary

Job Overview:

The Office Administrator will play a crucial role in supporting the core management team with day-to-day activities. This includes interacting with management, clients, customers, and suppliers. Key responsibilities include call handling, email writing, spreadsheet management, and money management.

Key Responsibilities:

  • Manage CRM dashboards and navigate around them effectively
  • Take customer payments on multiple platforms, including POS, card readers, and merchant services like Stripe
  • Reconcile payments, identify anomalies, and rectify issues
  • Handle up to 20 calls per day and respond to customer inquiries
  • Administer office tasks for managers, adapting to changing priorities
  • Read and learn from documents, maintaining accurate records
  • Ensure timely attendance and availability in the UK time zone
  • Write documents and procedures, capturing valuable knowledge for the company
  • Manage utility payments and costings using QuickBooks or Xero
  • Monitor spending and optimize costs
  • Update the CRM system, maintaining communication with field engineers and customers

Required Skills:

  • Learn new systems and tools quickly, utilizing online resources
  • Utilize AI and artificial intelligence to enhance work efficiency
  • Communicate effectively in English, suitable for conversing with UK customers
  • Speak Gujarati or Urdu as a native language
  • Exhibit strong teamworking skills, a can-do attitude, and problem-solving approach
  • Demonstrate excellent organizational skills, creating spreadsheets in MS Excel

What We Offer:

  • Competitive salary
  • Full-time remote work
  • Opportunities to become a Team Leader
  • UK visa sponsorship for exceptional candidates after 6 months of employment

Requirements for Remote Work:

  • A reliable internet connection
  • A suitable room environment for work
  • Company-provided equipment, including a screen, device, and keyboard

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