
Dental Client Service Representative
5 days ago
Job Title: Appointment Scheduler
Location: Work from Home
Shift: Late Night/Early Morning (India Time)
Industry Preference: Dental Vertical
Job Description:
We are seeking a dynamic and motivated individual to join our team as an appointment scheduler. The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts.
Key Responsibilities:
- Conduct outbound calls to schedule appointments for dental clients in the US.
- Ensure all scheduled appointments align with client preferences and availability.
- Effectively handle inquiries and provide necessary information about services.
- Maintain accurate records of calls and appointments in the CRM.
- Meet performance targets and adhere to call scripts and guidelines.
- Collaborate with the team to optimize appointment booking strategies.
Required Skills and Qualifications:
- Excellent spoken English with a professional and clear tone.
- Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is a plus.
- Ability to work in night and early morning shifts (India time).
- Self-motivated and comfortable working in a remote environment.
- Strong organizational and time-management skills.
Benefits:
A split pay structure linked to performance and appointment booking success.
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