IT Infrastructure Manager

7 days ago

Delhi NCR, India Creative Arts Education Society Full time

About Us

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Creative Arts Education Society is a leading educational institution that fosters innovation and creativity in students. Our mission is to provide quality education and nurture future leaders.

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Job Summary

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We are seeking an experienced IT Infrastructure Manager with expertise in cloud computing to join our team. The successful candidate will be responsible for managing our technology infrastructure, including data centers, servers, and storage systems. The role requires strong technical skills, excellent communication, and leadership abilities.

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Key Responsibilities

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  • Develop and manage enterprise system infrastructure & Data Centres across Locations:">
  • Managing technology infrastructure and assets across locations and coordinating with the team to maintain and support the company's technology hardware and software.">
  • Analyzing technical needs, requirements, and the state of the server storage and virtualization infrastructure, design integration, and operations.">
  • Managing emerging technologies in support of systems development efforts and recommending technologies that will increase cost-effectiveness and systems flexibility.">
  • Recommending, developing, implementing, and maintaining new and existing technology infrastructures.">
  • Acquiring new software and hardware, negotiating service contracts, and building relationships with vendors and service providers.">
  • Managing Information Technology's engineering & operations staff.">
  • Leading efforts to research and pilot new technology to improve Infrastructure service.">
  • Developing processes to streamline and automate routine tasks.">
  • Demonstrating performance metrics on KPIs.">
  • Analyzing problems and communicating with end users and department managers to assess needs and determine optimum solutions to IT concerns.">
  • Documenting all communication and tasks performed, including closing out help desk requests when completed.">
  • Managing capacity planning of all production hardware, servers, and storage proactively submitting recommendations or proposals to meet business demand.">
  • Researching and assessing any capital equipment needs.">
  • Communicating project plans to appropriate staff and department managers as well as outlining any end user process changes.">
  • Managing efforts to build and deliver System and Storage infrastructure.">
  • Ensuring development team productivity and identifying opportunities for greater departmental efficiencies and quality by :">
  • Assigning projects among staff, taking into consideration staff skill set and workload.">
  • Evaluating and monitoring staff workload to ensure projects are on time, affecting change when necessary.">
  • Interacting with various internal and external groups to facilitate successful project completion.">
  • Implementing and managing the introduction of new technology and departmental tools.">
  • Keeping department head advised of current issues.">
  • Providing technical support and guidance to all internal and external application users by :">
  • Answering questions regarding systems infrastructure design.">
  • Assisting in writing technical documentation and Work Instructions.">
  • Responding to help desk requests in a timely fashion, facilitating, and coordinating emergency issues.">
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Requirements

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To succeed in this role, you should have the following qualifications and experience:

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Education Background

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Bachelor's degree in computer science or related field preferred.

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Type of Industry Experience required

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5-8 years IT experience with 2-3 years in a Cloud Technology preferably in the education industry.

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Skills and Qualifications

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  • AWS cloud experience is a must.">
  • Good understanding and concepts.">
  • Cloud infra knowledge (AWS/SFDC/Azure).">
  • Service deployment (Python/IIS etc).">
  • Server monitoring.">
  • RDBMS administration.">
  • Good hands-on experience with M365 and Exchange.">
  • Customer-facing skills to represent AWS/Azure well within the customer's environment.">
  • Good understanding of multiple cloud platforms (Azure, AWS), IT data center delivery models, Business processes, Technologies, and Infrastructure.">
  • Excellent communication skills.">
  • Bachelor's degree in Computer Science or Engineering background preferred.">
  • English language proficiency is a must.">
  • Ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail.">
  • Self-motivated individual that possesses excellent time management and organizational skills.">
  • Strong cross-functional collaboration skills, relationship-building skills, and the ability to achieve results without direct reporting relationships.">
  • Strong sense of personal responsibility and accountability for delivering high-quality work both personally and at a team level.">
  • Familiarity with ITIL processes and formulation of various processes and policies, designing and evaluation of RFPs/Scope of Work, Bid Management, and vendor management.">
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Compensation

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The salary for this position is around $120,000 - $150,000 per year, depending on experience. This estimate includes a base salary and additional benefits such as health insurance, retirement plan, and paid time off. We also offer professional development opportunities, flexible working hours, and a collaborative work environment.

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Location

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This role is based in [location], which offers a great balance of urban and natural attractions. Our office is conveniently located near public transportation, and we provide a comprehensive relocation package for successful candidates.

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