Clinical Specialist

5 days ago


Kolkata, West Bengal, India 3M Full time

At 3M, we're committed to innovation and providing the freedom to explore and encourage curiosity and creativity. As a Clinical Specialist for our Dental Business, you'll play a crucial role in supporting the growth of our business by providing specialized clinical support to sales and customers on a variety of diverse and complex issues.

Key Responsibilities:

1. Business Contributions

• Provide clinical and technical support to sales reps and customers on products under the assigned specialty/segment.

• Co-lead clinical/sales joint calls requiring in-depth technical and clinical evidence discussions with dentists.

• Train clinicians on 3M products for evaluation or conversion, and support product evaluations with follow-up calls, troubleshooting, and data analysis.

2. New Product Introductions (NPI)

• Technically train 3M and distributor sales teams on new products planned to be launched in the region.

• Identify customers and conduct VOCs as required to retrieve accurate and complete data from the expected number of evaluators, by the due date.

• Provide feedback solicited by application engineers and marketing on new product ideas, concepts, launch collateral, and training material.

3. Educational Contributions

• Conduct education programs and workshops on relevant and prioritized content, meeting or exceeding targeted numbers of customers educated, as tracked in CRM.

• Support SAE in coordinating MedEd activities and publication efforts with PMSO.

• Represent 3M Dental Business to large audiences and regional or national professional association meetings, when required.

4. Others

• Demonstrate ability to be a well-recognized clinical expert by professional association regional chapters or at the national level.

• Actively participate in professional associations, and may hold office at the regional chapter or national level.

• Lead or coach employees during a project, or train/mentor new employees within the functional area.


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