
Operations Manager Position
6 days ago
We are seeking a skilled and experienced professional to manage the day-to-day operations of our stores. The successful candidate will be responsible for ensuring efficient store processes, maintaining stock levels, and driving revenue growth.
About the Role- Adhere to store documentation and systems protocols
- Maintain optimal stock availability while adhering to norms
- Enhance customer satisfaction and increase revenue per footfall by aiding purchase decisions
- Achieve profitability and Return on Investment targets for the store
- Minimize losses from pilferage, wastage, and shrinkage, unidentified losses
- Manage churn and achieve high customer satisfaction
- Optimize pop-up and product display placement at store locations
- Resolve store-specific issues within specified timelines
- Coach and train Store Executives to ensure employee retention and motivation through regular reviews and performance improvement
- Bachelor's degree or MBA preferred
- Strong understanding of Profit, Loss Management skills, Store Management, and Customer Relationship Management
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