Food and Beverage Service Associate
7 days ago
Ramoji Film City seeks a skilled Food and Beverage Service Associate to join our team. This role is responsible for providing exceptional customer service, ensuring smooth restaurant operations, and maintaining high standards of quality and efficiency.
Key Responsibilities:
- Communicate effectively with guests, addressing their queries and concerns.
- Coordinate with kitchen staff to guarantee seamless service and guest satisfaction.
- Serve food and beverages in accordance with the order and ensure prompt delivery.
- Maintain a keen eye on guest satisfaction, observing their experience and responding promptly to additional requests.
- Promote a positive dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
- Prepare mixed drinks for service and adhere to grooming and appearance standards consistently.
- Understand and communicate hotel products and services available.
- Maintain par stock levels and side station inventory.
- Support other areas of the restaurant, including answering telephones and processing financial transactions.
- Greet guests, present them with the menu, and inform them about special items for the day and menu changes.
- Suggest food and beverages to guests, focusing on upselling opportunities.
Requirements:
- Strong communication and interpersonal skills.
- Able to work efficiently in a fast-paced environment.
- Familiarity with food and beverage service standards.
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