Production Applications Director

3 days ago

Bhavnagar, Gujarat, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Lead Large-Scale Application Production

The Lead of Application Production oversees the production environment of enterprise applications, ensuring stability, performance, and scalability.

  • Strategic Production Oversight: Manage the production environment, focusing on stability, performance, and scalability.
  • Engineering Collaboration: Collaborate with engineering teams to ensure high availability and reliability of applications.
  • Incident Management & Resolution: Lead 24x7 incident management operations, defining SLAs and driving root cause analysis.
  • Solutioning & Technical Leadership: Provide direction on technical solutions, architecture decisions, and process improvements.
  • Stakeholder Engagement: Build strong relationships with internal business units, clients, and external partners.
  • Cross-Functional Partnership: Work closely with product managers, developers, QA, infrastructure, security, and compliance teams.
  • Risk & Compliance Governance: Ensure production environments adhere to all compliance, audit, and security standards.
  • Team Leadership: Manage and mentor a high-performing team of production engineers and support analysts.

Qualifications & Skills:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 15+ years of experience in IT, with 5+ years in a leadership role in production/application support.
  • Proven experience in managing large-scale, business-critical applications in a complex IT environment.
  • Strong problem-solving, crisis management, and decision-making skills.
  • Deep understanding of ITIL framework, DevOps principles, and SRE best practices.
  • Excellent interpersonal and stakeholder management skills.
  • Experience with monitoring tools, cloud environments, and automation (CI/CD pipelines).
  • Strong verbal and written communication skills.

Preferred Certifications:

  • ITIL v4 Foundation / Intermediate.
  • PMP / Prince2 (optional but advantageous).
  • Cloud certifications (AWS/GCP/Azure Architect or DevOps).

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