Senior Customer Journey Manager

5 hours ago


Rajkot, Gujarat, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000

Ecomous is a D2C brands accelerator that fosters exciting direct-to-consumer brands across various niches like haircare, pet, and wellness.

Job Overview

The Sales & Customer Experience Specialist will be responsible for ensuring a positive customer journey. This includes handling customer calls, following up with them regularly, resolving issues, collecting feedback to improve overall customer satisfaction via emails, calls, and chat channels. Logistics and order management are also integral parts of this role.

Key Responsibilities:
  • Deliver exceptional customer experiences through effective call handling, follow-ups, and issue resolution.
  • Analyze customer feedback to enhance overall satisfaction.
  • Manage logistics and order management with precision and attention to detail.
Requirements:
  • Demonstrate excellent customer service skills, problem-solving abilities, and interpersonal skills.
  • Show strong communication skills, both verbal and written.
  • Have experience in handling customer inquiries and resolving issues effectively.
  • Be proficient in Microsoft Excel and have the ability to grasp logistics and order management.
  • Demonstrate attention to detail and ability to work well in a team.


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