AI Conversation Experience Lead

2 days ago

Guntur, Andhra Pradesh, India beBeeConversational Full time ₹ 1,80,00,000 - ₹ 2,40,00,000
Conversational AI Experience Specialist

We are seeking a dedicated conversational AI experience specialist with hands-on experience in designing, configuring, and deploying conversational experiences using Amazon Lex V2.

  • Defining intents, utterances, and slots
  • Setting up multi-turn conversations
  • Managing session attributes, context control, and fallback strategies

The ideal candidate should be comfortable owning the full lifecycle of conversational AI development—from intent and slot design to deployment and testing.

Key Responsibilities
  • Lead the migration of existing workflows into Lex V2, ensuring functional completeness and improved user experience.
  • Configure Amazon Lex Knowledge Bases and manage dynamic document sources.
  • Handle Lex bot versioning, aliasing, and promotion across environments.
  • Leverage Lex's native integrations with Lambda, Connect, and Cognito to deliver advanced conversational flows.
  • Optimize language model performance using analytics and real-user feedback.
  • Work closely with frontend, QA, and API teams to ensure successful Lex integration and functionality across platforms.
  • Document design decisions, flow diagrams, and deployment processes for maintainability.
Required Expertise
  • Extensive hands-on experience with Amazon Lex V2
  • Custom intent and slot configuration
  • Multi-turn conversations and context management
  • Fallback and clarification handling
Benefits
  • Competitive salary package
  • Culture focused on talent development
  • Opportunity to work with cutting-edge technologies

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