Senior Insurance Solutions Developer

8 hours ago

Coimbatore, Tamil Nadu, India beBeeBusiness Full time ₹ 12,00,000 - ₹ 16,40,000
Job Title:

Insurance Business Analyst

About the Role:

We are seeking an experienced Business Analyst to support our IT Non-Admitted Production Support unit for the GuideWire Policy Center administration system. The ideal candidate should have 5+ years of business analysis experience in Commercial Property & Casualty insurance, with preferred experience in GuideWire Policy Center and technical qualifications in system integration and policy administration.

Responsibilities:
  • Monitor the ticketing system and receive incidents and requests from end-users, analyzing these and either responding to the end-user with a solution or escalating it to other IT teams.
  • Identify and resolve application issues to ensure optimal performance and usability for system end-users, providing root cause analysis with recommendations for improvements.
  • Support workflows and provide expert knowledge on all workflow designs.
  • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
  • Lead review sessions for completed business/functional requirements with key business users, focused on gaining consensus and final business approval.
  • Build strong relationships within business units and support functions to understand business needs.
  • Collaborate with development and testing teams to provide subject matter expertise, ensure out-of-the-box functionality is leveraged, and assist in troubleshooting and resolving issues.
  • Evaluate proposed solutions for improving efficiency and effectiveness of business processes, ensuring consistency across products where possible.
  • Participate in User Acceptance Testing activities, including test plans and scripts, based on requirements.
  • Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test results.
Qualifications:
  • 5+ years of business analysis experience in the Commercial Property & Casualty insurance industry.
  • Experience with GuideWire Policy Center is preferred.
  • Strong experience with policy administration solutions.
  • Experienced with iterative and agile methodologies; working knowledge of both SDLC & PMLC processes.
  • Hands-on experience writing business requirements, functional requirements, or user stories, business process diagrams, and data rules is required.
  • Knowledge and experience in reviewing, reengineering, or developing IT solutions for business process improvements automation.
  • Experience with visualization tools is beneficial.
  • Candidate has experience with troubleshooting systems.
Requirements:
  • Possess strong verbal and written communication skills.
  • Possess excellent problem-solving and analytical skills.
  • Candidate has strong initiative with self-management abilities, comfortable with ambiguity, and able to work through it to get the right things done.
  • Team player who works well with technical and business resources.
  • Must be able to see tasks through to completion without significant guidance.
  • Possess personal time management skills and ability to meet individual and team deadlines.
  • Experience using standard project and business tools including Microsoft Project, Excel, PowerPoint.
  • Experience with SharePoint and UI mockup tool.

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