Data-Driven Customer Solutions Specialist

3 days ago

Varanasi, Uttar Pradesh, India beBeeCustomer Full time US$ 2,00,000 - US$ 2,50,000

We are looking for a Customer 360 Solutions Developer to join our team. This is an exciting opportunity to design, implement, and support cutting-edge customer data solutions within Informatica Intelligent Data Management Cloud (IDMC).

The ideal candidate will have strong knowledge in data modeling, data quality, real-time integrations, business process automation, API development, and secure access implementation, along with CI/CD and environment management experience.

Main Responsibilities:

  • Design and configure Customer 360 solutions within IDMC to meet business requirements.
  • Create and customize pages, business entities, field groups, hierarchies, and workflows in Customer 360.
  • Configure and execute data quality rules to standardize, validate, and cleanse customer data.
  • Develop and maintain business process automation processes to support C360 pages, workflows, and integrations.
  • Configure and maintain match & merge rules for accurate customer data mastering.
  • Develop, manage, and expose APIs for C360 services and integrations.
  • Update and enhance business entities, attributes, and field groups as per business needs.
  • Perform data modeling (logical/physical) and define customer hierarchies and relationships.
  • Implement and manage secure access control for compliant data access.
  • Develop and troubleshoot ingress/egress jobs, including FTP/SFTP, APIs, and file-based integrations.
  • Manage code promotion, environment migration, and CI/CD pipeline integration for Customer 360 assets.
  • Perform unit testing, system integration testing, and UAT support for C360 deliverables.

Required Skills & Qualifications:

  • 6–8 years of experience with Informatica tools (IDMC, PowerCenter, MDM, etc.).
  • Hands-on experience with Informatica IDMC Customer 360.
  • Strong knowledge of data quality rule configuration and data stewardship processes.
  • Experience with business process automation for orchestrating workflows.
  • Proficiency in match & merge rules configuration, survivorship, and hierarchy management.
  • Experience updating and managing business entities, attributes, and field groups in C360.
  • Knowledge of API development and integrations.
  • Proficiency in data modeling, profiling, and MDM concepts.
  • Good understanding of cloud data integration for real-time and batch integrations.
  • Strong experience developing and troubleshooting ingress/egress jobs, FTP/SFTP, APIs, and related integrations.
  • Experience with secure access control, security models, and governance best practices.
  • Familiarity with code promotion and CI/CD pipelines for IDMC deployments.
  • Excellent problem-solving and debugging skills.
  • Strong communication and collaboration skills.

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