
Manufacturing Operations Specialist
1 day ago
The role involves working closely with clients to comprehend their business needs and translate them into actionable outcomes.
Key responsibilities include:
- Gathering requirements from decision-makers and end-users, recommending optimal business processes relative to ERP functionality
- Understanding manufacturing business processes and devising methods to implement them with the ERP application
- Conducting a functional assessment at a client site within the manufacturing/distribution/planning areas
- Configuring and testing ERP to perform specific functionality to satisfy business requirements
- Assisting with full-site implementations and upgrades, including pilot testing, data validation, development of data transformation rules, and post-implementation support
- Troubleshooting ERP anomalies and process issues
- Maintaining documentation relative to ERP implementation/upgrade
- Interacting with business users for training, problem-solving, and automation of business processes
- Identifying and communicating opportunities to improve current processes and procedures
- Assessing impacts of system changes and ensuring effective delivery of application functionality and integration
- Liaising between clients and developers to define custom programming needs
- Meeting project deadlines
- Supporting sales opportunities and resolving client issues that affect the client-business relationship
Qualifications:
- At least 5-7 years of hands-on experience with implementing or supporting ERP applications. Preference given to candidates with experience in implementing and supporting BaaN in a manufacturing/distribution/planning environment
- Strong knowledge of Infor LN 10.7 On-prem or Cloud Edition modules, specifically Manufacturing, Engineering, Demand planning (MFG, BOM, ROU)
- Knowledge of tp-Project module and Product Configurator is an added advantage
- Knowledge of Supply Chain modules (Purchase, Sales, Central invoicing) is an added advantage
- Strong functional knowledge in your area of expertise. Business experience in the same domain area is preferred
- Demonstrated experience with creating Functional Specifications, creation, and execution of test cases
- A Bachelor's degree in Computer Science, Engineering, or a related field required. Equivalent experience in Materials Management, Supply Chain, Warehouse Management, or Factory Supervision considered
- Strong verbal and written communication skills with the ability to communicate complex technical ideas to non-technical audiences
Additional Optional Requirements:
- Ability to speak any European language like basic French, German, or Italian and converse with end-users will be an added advantage
- Willingness to travel to on-site locations as per project needs
Job Base Location: India (Birlasoft offices)
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