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Fusion HCM Technical Support Specialist
1 month ago
We are seeking a highly skilled Fusion HCM Technical Support Analyst to join our team at Oracle. This is an exciting opportunity for a technical expert with a passion for delivering exceptional customer service and resolving complex technical issues.
Key Responsibilities:- Provide technical support for customers on Oracle HCM products, including Cloud and On-Premise solutions
- Analyze and resolve complex technical issues, utilizing strong problem-solving skills and knowledge of Oracle products
- Collaborate with customers to understand their business needs and provide tailored solutions
- Stay up-to-date with emerging trends and technologies in the industry, applying this knowledge to deliver value to customers
- 6+ years of experience in implementing, supporting, or upgrading Oracle EBS suite of products
- At least 1 implementation experience on SaaS HCM Products - Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher
- Strong understanding of Oracle Integration Cloud and ability to relate product functionality to business processes
- Hands-on configuration experience on at least three tools: HCM Extracts, HCM Data Loader (HDL), Payroll Batch Loader (PBL)
- Good knowledge of Fusion Cloud architecture, setup manager, and activities
- Knowledge of FBDI and OTBI reports development
- Experience in one of the following areas: XML, Java, J2EE, Oracle ADF, SOA, and Web Services
- A competitive salary of $120,000 per year
- A comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for professional growth and development
- A dynamic and supportive work environment
If you are a motivated and technically skilled individual looking for a challenging role, please submit your application. We look forward to hearing from you
