Fusion HCM Technical Support Specialist

3 days ago


Bengaluru, Karnataka, India Oracle Full time
Job Overview

We are seeking a highly skilled Fusion HCM Technical Support Analyst to join our team at Oracle. This is an exciting opportunity for a technical expert with a passion for delivering exceptional customer service and resolving complex technical issues.

Key Responsibilities:
  • Provide technical support for customers on Oracle HCM products, including Cloud and On-Premise solutions
  • Analyze and resolve complex technical issues, utilizing strong problem-solving skills and knowledge of Oracle products
  • Collaborate with customers to understand their business needs and provide tailored solutions
  • Stay up-to-date with emerging trends and technologies in the industry, applying this knowledge to deliver value to customers
Requirements:Must-Have Skills:
  • 6+ years of experience in implementing, supporting, or upgrading Oracle EBS suite of products
  • At least 1 implementation experience on SaaS HCM Products - Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher
  • Strong understanding of Oracle Integration Cloud and ability to relate product functionality to business processes
  • Hands-on configuration experience on at least three tools: HCM Extracts, HCM Data Loader (HDL), Payroll Batch Loader (PBL)
Nice-to-Have Skills:
  • Good knowledge of Fusion Cloud architecture, setup manager, and activities
  • Knowledge of FBDI and OTBI reports development
  • Experience in one of the following areas: XML, Java, J2EE, Oracle ADF, SOA, and Web Services
What We Offer:
  • A competitive salary of $120,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and technically skilled individual looking for a challenging role, please submit your application. We look forward to hearing from you



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